Last updated 05 Oct 2024

Thrissur Car Rentals ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with our website, mobile applications, and services.

1. Information We Collect

We may collect the following types of information when you use our services:

• Personal Information: Name, email address, phone number, mailing address, driver’s license number, and payment information.
• Vehicle Information: Rental preferences, vehicle selections, and rental history.
• Technical Information: IP address, browser type, operating system, and access times when visiting our website.
• Location Data: GPS information from rented vehicles, where applicable, and location services through our mobile app.

2. How We Use Your Information

We may use the collected information for the following purposes:

• To process rental bookings and provide services.
• To communicate with you, including customer support.
• To improve our website and services.
• To ensure compliance with legal obligations, such as verifying your identity.
• For marketing purposes, such as sending promotional offers and newsletters (with your consent).
• To analyze trends and usage to enhance the user experience.

3. How We Share Your Information

We do not sell or share your personal data with third parties, except in the following situations:

• Service Providers: We may share information with third-party vendors who assist us with payment processing, customer support, and other services.
• Legal Obligations: We may disclose information if required by law or in response to valid legal requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
• Affiliates: We may share your data with our affiliates or partners for internal business purposes

4. Data Security

We take reasonable steps to ensure the security of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience on our website and mobile applications. Cookies help us understand user preferences, deliver relevant advertisements, and analyze website traffic. You can control cookie preferences through your browser settings.

6. Your Data Protection Rights

Depending on your location, you may have the following rights:

• The right to access and request a copy of your personal data.
• The right to correct inaccurate or incomplete data.
• The right to delete your personal data, subject to certain conditions.
• The right to restrict processing or object to the processing of your personal data.
• The right to data portability.
• The right to withdraw consent at any time (where applicable).

To exercise any of these rights, please contact us at info@keralaluxrycarrentals.com.

7. Retention of Personal Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of our services after any changes indicates your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Thrissur Car Rentals
33/838, Vilangadan Road, Chalikavattom.
Vennala P.O, Kochi, Kerala - 682 028

Phone : (+91) 9249505050
Email : info@keralaluxurycarrentals.com